June 2009

The Trouble With Relying on Expert Answers & Not Your Own

by Jean F. Meeks, Ph.D. on June 14, 2009

Image: waihey – Recently, I had one of those "a-ha" moments with a client as we were working through improving a key process in his company. In the middle of our dialogue about improvement opportunities to test, he stopped me and said, "We are talking about a lot of ideas, but when are YOU going to [...]

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The Power of Checklists

by Jean F. Meeks, Ph.D. on June 12, 2009

Image: Haynes, Alex B., Weiser, Thomas G., Berry, William R., Lipsitz, Stuart R., Breizat, Abdel-Hadi S., Dellinger, E. Patchen, Herbosa, Teodoro, Joseph, Sudhir, Kibatala, Pascience L., Lapitan, Marie Carmela M., Merry, Alan F., Moorthy, Krishna, Reznick, Richard K., Taylor, Bryce, Gawande, Atul A., the Safe Surgery Saves Lives Study Group. (2009). A Surgical Safety Checklist to Reduce [...]

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