More than a 100 people convened in Austin, TX at the Austin Convention Center for Wave 2011. Sponsored by ESO Solutions, a technology company developing solutions for emergency medical services organizations, Wave 2011 is a 2-day conference produced for its clients. It brings industry leaders and ESO’s deep pool of talented staff together to provide timely and pragmatic sessions on using patient data to improve care.
Dr. Dave Williams has had the pleasure of presenting at several of ESO Solutions’ national and regional education venues. ESO Solutions’ CEO – Chris Dillie – was Dr. Williams’s paramedic partner when they worked together at Austin EMS.
Today, he presented a session on using data for improvement and learning. With so much data, it’s easy for people to struggle with were to begin. Dr. Williams focused on identifying important metrics and measuring data over time to understand process variation and improvement. The audience included many innovative, local people striving to improve the reliability and quality of care in their communities. It’s always rewarding to see people really interested in improvement and change.