Healthcare in the United States is in dramatic flux. While one can access the best health care money can buy in the world here, there is wide variation in the cost in quality. Our rate of growth of the cost of health care as a percentage of our gross domestic product (GDP) is growing exponentially in comparison to other developed nations. At the same time, the Institute of Medicine estimated tens of thousands of patients are harmed or die as the result of preventable clinical errors.
Healthcare providers and entities desire to improve the safety and reliability of the care they deliver and are investing time and energy in diverse methods for improvement. positive eye consulting includes expert process improvement advisors who can support designing improvement initiatives, developing capacity, and advising change testing that is reliable, sustainable, and ready for spread. Services include:
- Data review, preparation, and display
- Improvement program chartering
- Capacity training
- Program management and advising
- Leadership development
- Communications training
- Expert improvement advising
Dr. Williams is an improvement advisor for the Institute for Healthcare Improvement and has trained healthcare professionals across the United States and Europe. He has helped healthcare organizations use their data to identify their current performance, define charters for improvement, and advised improvement teams as they tested and spreaded changes and improved reliability.